Last Updated: October 25, 2026

Welcome to buckpine.com (the “Site”), operated by Buckpine (“we,” “us,” or “our”). By accessing or using our website, purchasing our products, or interacting with our services, you agree to be bound by the following Terms & Conditions (“Terms”). Please read them carefully before using our Site. If you do not agree to all of these Terms, you may not access or use the Site or purchase any products from Buckpine.

1. Overview & Business Operations
   Buckpine offers single-ingredient pet chews, including grass-fed beef bully sticks, naturally shed elk and deer antlers, and Himalayan yak cheese chews. These Terms apply to all users of the Site, including without limitation browsers, vendors, customers, merchants, and content contributors.

2. Eligibility & Account Responsibilities
   
   • By using this Site, you represent that you are at least the age of majority in your state or province of residence.
   • If you create an account on buckpine.com, you are responsible for maintaining the confidentiality of your account credentials and restricting access to your computer or device.
   • You agree to accept responsibility for all activities or purchases that occur under your account.

3. Product Safety, Usage, & Pet Supervision Disclaimer
   
   • Supervision Required: All pet chews, antlers, and treats sold on buckpine.com are intended for supervised consumption only. You agree to always supervise your dog while they chew or consume any Buckpine product.
   • Proper Sizing: It is the customer’s responsibility to select the appropriate size and chew strength for their specific dog breed, age, and chewing habit.
   • Removal of Small Pieces: As with all dog chews, small or worn-down pieces present a potential choking hazard. You agree to discard any small or sharp pieces immediately.
   • General Disclaimer: Buckpine is not liable for any injury, illness, choking, bowel obstruction, or veterinary expenses resulting from unsupervised chew sessions, improper product sizing, or pet consumption.

4. Product Descriptions, Pricing, & Availability
   
   • Natural Variations: Because our products are 100% natural, single-ingredient animal products (such as antlers and bully sticks), individual chews will naturally vary in color, shape, weight, thickness, and appearance. Product photos on the Site are representative examples and not exact replicas of every item shipped.
   • Pricing & Modifications: Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue any product or service without prior notice.
   • Order Errors: We reserve the right to correct any errors, inaccuracies, or omissions in product descriptions or pricing, and to cancel orders if any information on the Site is inaccurate at any time (including after you have submitted your order).

5. Orders, Payment, & Billing Information
   
   • We reserve the right to refuse or limit any order you place with us (e.g., limiting quantities per person, household, or order).
   • You agree to provide current, complete, and accurate purchase and account information for all orders placed on buckpine.com.
   • Payments are processed securely at checkout. By providing payment details, you confirm that you are authorized to use the designated payment method.

6. Shipping & Returns

All purchases made through buckpine.com are governed by our Shipping & Returns Policy. Please review our Shipping & Returns Policy for full details on order processing, delivery times, 30-day return eligibility for unopened heat-sealed items, and return authorization procedures.

7. Intellectual Property

All content on buckpine.com—including logos, product designs, brand names, text, graphics, images, product photos, and website layout—is the property of Buckpine or its content suppliers and is protected by United States and international copyright, trademark, and intellectual property laws. You may not reproduce, duplicate, copy, sell, or exploit any portion of the Site without express written permission from Buckpine.

8. Third-Party Links & Tools

Certain content, products, or services available via our Site may include materials or links to third-party websites (such as payment gateways or social media channels). We are not responsible for examining or evaluating third-party content or accuracy, and we carry no liability for any third-party materials or websites.

9. Prohibited Uses
   In addition to other prohibitions set forth in these Terms, you are prohibited from using the Site or its content:
   • For any unlawful purpose or to solicit others to perform unlawful acts.
   • To violate any federal, state, or local regulations, rules, or laws.
   • To infringe upon or violate our intellectual property rights or the rights of others.
   • To upload or transmit viruses, malware, or any other type of malicious code.
   • To collect or track the personal information of others or engage in unauthorized scraping or spamming.

10. Limitation of Liability & Disclaimer of Warranties
    
    • As-Is Service: The Site and all products delivered to you through the Site are provided ‘as is’ and ‘as available’ for your use, without any representation, warranties, or conditions of any kind, either express or implied.
    • Liability Cap: In no case shall Buckpine, our owners, officers, employees, affiliates, agents, or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind—including lost profits, veterinary bills, or lost data—arising from your use of the Site or any products procured using the Site.

11. Indemnification

You agree to indemnify, defend, and hold harmless Buckpine and our team from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms, your misuse of the Site, or your violation of any law or the rights of a third party.

12. Governing Law

These Terms & Conditions and any separate agreements whereby we provide you products or services shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles.

13. Changes to Terms & Conditions

You can review the most current version of the Terms & Conditions at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to our Site. Your continued use of or access to our Site following the posting of any changes constitutes acceptance of those changes.

14. Contact Information
    Questions about the Terms & Conditions should be sent to us at:
    • Email: [email protected]
    • Website: buckpine.com
    • Location: Wilmington, DE 19808